I've spent the last few days phoning various companies customer services departments chasing up queries. I'm sure I'm not alone in being frustrated with how long you can remain on hold, or in a queue, before you get to speak to somebody, never mind being passed about from one department to another. Although I am always very (maybe sometimes overly) polite, as it does get you a long way when having to speak to operators, and you'll be amazed at what they'll do for you if you treat them with respect, no one like to be abused. My father always said to get anywhere in life 'kill them with kindness'. Now I'm not quite sure how that comes across to you, but he said it with good intention, I guess it's an alternative to manners costs nothing.
Waiting for my Sweetheart 8x8" print from Lola's Room on Folksy
click on the picture to check out more of her fabulous photographes.
I hate how all the telephone numbers are 0870 or 0845 numbers, which aren't exactly cheap, and if they had an 01... number I could get it free in my call plan. So I thought I'd let you know a way to find out alternative numbers either 01 and some even have 0800 free phone numbers.
SAYNOTO0870.COM
You can search through a website called SAY NO TO 0870. One of the Companies I looked up was for the catalogue I use. I simply typed in the Company name and it gave me alternative 01 number and a FREE phone number, and all the companies various listed phone numbers. Another bonus is that you don't have to register with this site, it's instant and free - oh how I love that word. Aah I'm a very happy bunny now ;0)
2 comments:
Such good advice. The people at the other end are only trying to do their job, it's not their fault if we are being passed around or have a long wait. I am mostly polite and the rare times I have lost patience, I didn't get anywhere.
Thank you for including my print in this post!
It can be so frustrating. It took me 3 attempts and about 15 minutes to get through to a human being at T-Mobile the other day, and I am very proud of myself for not being snappy with the person who eventually answered. I did however ask him to pass on a complaint to the management about their 'customer services' which he agreed to do.
Thanks for the website - I've bookmarked that for future reference.
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